Capabilities

What we can
take on.

A quick summary for businesses and organisations checking whether we're a fit.

What we can take on

  • Shopify store builds, redesigns, migrations and ongoing management
  • Shopify subscriptions
  • Custom software and Shopify apps
  • Integrations between Shopify and stock, supplier, accounting and booking systems
  • Order fulfilment: pick, pack, dispatch and returns
  • Customer service, complaints and returns handling

How we work

  • One point of contact: Richard
  • Scope agreed in writing before work starts
  • Changes tested before they go live, with backups kept
  • Plain-English updates and handover notes

Where we're based

Sydney, Australia. We can work with businesses anywhere in Australia or overseas, by email and video call.

Background

Grounded Carts is run by Richard, who comes from a project and software engineering background.