Capabilities
What we can
take on.
A quick summary for businesses and organisations checking whether we're a fit.
What we can take on
- Shopify store builds, redesigns, migrations and ongoing management
- Shopify subscriptions
- Custom software and Shopify apps
- Integrations between Shopify and stock, supplier, accounting and booking systems
- Order fulfilment: pick, pack, dispatch and returns
- Customer service, complaints and returns handling
How we work
- One point of contact: Richard
- Scope agreed in writing before work starts
- Changes tested before they go live, with backups kept
- Plain-English updates and handover notes
Where we're based
Sydney, Australia. We can work with businesses anywhere in Australia or overseas, by email and video call.
Background
Grounded Carts is run by Richard, who comes from a project and software engineering background.